Heating & Furnace Repair in El Paso, TX
When a borderland cold snap arrives, the heater you barely thought about all year suddenly matters at 6am. Israel Sheet Metal repairs, installs and maintains gas and electric heaters, furnaces and heat pumps across El Paso and Las Cruces — with a heat-exchanger inspection on every heating service call, because in this trade the safety check is the job.
What's included
- ✓Heater & furnace repair (gas & electric)
- ✓Heater & furnace installation
- ✓Heat pump service & installation
- ✓Heat-exchanger safety inspections
- ✓Annual heating tune-ups
Why Israel Sheet Metal
Family-owned since 1992 — three generations of the López family. José and Oralia López founded the shop in Canutillo in 1992; their son Israel López runs it today — so the name on the truck is the family you deal with.
El Paso heating is short-season and high-consequence. A system runs hard for a handful of cold weeks, sits untouched for the other nine months, and is then asked to start on the first genuinely cold morning. That is exactly the pattern that turns a small fault — a dirty burner, a lazy igniter, a weak blower motor — into a no-heat call at the worst possible hour.
Gas, electric, or heat pump: each fails differently and we service all three. A gas furnace brings combustion and venting into the picture, which is why the heat exchanger matters. An electric heater is simpler but harder on your power bill. A heat pump — a strong fit for the mild borderland winter — heats and cools from one system, so it is worth pricing whenever an AC replacement is already on the table.
The safety case is not a talking point. A cracked heat exchanger can put carbon monoxide into the air your family breathes, and it is invisible without an inspection. We inspect the heat exchanger as part of every heating service call and tell you plainly what we found — repair, replace, or nothing needed. If you ever suspect a gas leak or carbon monoxide, leave the building first and call 911, then call us.
What a no-heat call includes: we diagnose the actual fault, quote the repair before we touch it, and tell you honestly when the system is far enough gone that another repair is money spent twice. Heating repair labour is the same published $120/hr plus parts as our AC work, with a diagnostic fee. New heating installations are quoted free and up front, with financing available.
Sizing and duct decide whether a new heater ever performs like the one you paid for. Because we fabricate our own sheet metal in our Canutillo shop, the duct that carries your heat is built for your home rather than adapted from whatever was on the shelf — the same in-house capability behind our AC installs. Family-owned since 1992, BBB A+, licensed in Texas (TACLA00118528E) and New Mexico (#359536).
Heater symptoms and what they usually mean
The heating calls we get most in El Paso. Use it to describe the problem accurately when you call — it is orientation, not a substitute for a diagnosis.
| Symptom | Common causes | What you can check first |
|---|---|---|
| Blows air but it isn't warm | Thermostat set to fan, failed igniter, gas supply off, tripped limit switch | Confirm the thermostat is on HEAT and the fan is on AUTO, not ON. |
| Won't start at all | Tripped breaker, thermostat fault, failed igniter or control board | Check the breaker and the thermostat batteries once. Repeated tripping means stop and call. |
| Starts then shuts off quickly | Dirty filter, blocked vents, overheating on a limit switch, flame-sensor fault | Replace the filter and make sure supply vents are open and unblocked. |
| Burning or dusty smell on first use | Dust burning off after months idle — normal briefly on the first cold day | If it persists past the first cycle, shut it down and call. |
| Gas smell, or a CO alarm sounds | Possible gas leak or combustion fault | Leave the building immediately and call 911 first, then call us. |
| Uneven heat room to room | Leaky, undersized or unbalanced ductwork; blocked returns | Check that returns are clear — then have the duct assessed. |
Heating repair labour is $120/hr plus parts and a diagnostic fee applies. New heating installations are quoted free and up front.
Gas, electric or heat pump in the borderland
We install and service all three. Which one fits depends on what your home already has and whether cooling is part of the same decision.
| System | How it fits El Paso & Las Cruces | What we do |
|---|---|---|
| Gas furnace | Strong, fast heat for the short cold season. Combustion means venting and the heat exchanger have to be inspected. | Installation, repair, heat-exchanger inspection, annual tune-up. |
| Electric heater / furnace | Simpler equipment with no combustion, but generally the costlier way to make heat. | Installation, repair, electrical and element checks, tune-up. |
| Heat pump | Efficient for the mild borderland winter and doubles as your cooling in summer. | Installation and service — worth pricing whenever an AC replacement is already on the table. |
Typical gas furnace service life is 15–20 years with proper maintenance. Financing is available on new heating installations, with approved credit.
Five steps
to safe heat.
Every heating call starts with the safety check and ends with a re-test — no shortcuts on combustion equipment.
No heat, cold air, short cycling, odd smell, won't ignite. Call (915) 877-2284 or use the 60-second form.
Heat exchanger, burner and venting are checked before anything else — a cracked exchanger is a carbon-monoxide risk you cannot see.
Igniter, blower motor, controls, and the gas or electric supply — we find the actual fault instead of swapping the cheapest part.
You get the repair price up front, plus a straight answer when a heater is old enough that another repair is money spent twice.
We fix it and verify it — safe ignition, correct temperature rise, clean shutdown — before we leave.
Current offers
Free Honeywell Smart Thermostat
Get the Honeywell Home Wi-Fi Smart Color Thermostat (RTH9585WF) — 7-day programmable, color touchscreen, Wi-Fi connected — included at no extra charge when you have us install a new HVAC system.
Call for details · (915) 877-2284Terms and conditions may apply.
5.0★ on Google · BBB A+ rated
Real Google reviews from the borderland, with our heating and long-term service customers first.
Heating & Furnace Repair — FAQ
Yes. Israel Sheet Metal installs and repairs both gas and electric heaters and furnaces, plus heat pumps, for homes and businesses across El Paso and Las Cruces.
The most common causes are a thermostat set to FAN instead of AUTO, a failed igniter, a gas supply that is off, or a limit switch that has tripped from restricted airflow. Check the thermostat mode and the filter first, then call (915) 877-2284 — heaters that run without heating are usually a fast fix.
Watch for difficulty starting, frequent cycling, uneven heating, rising energy bills, strange noises, or odd odors like burning or gas. If you ever suspect a gas leak or carbon monoxide, leave the building immediately and call 911 first, then us.
Yes. A cracked heat exchanger is a serious carbon-monoxide risk. We inspect it as part of every heating service call and tell you honestly whether it needs repair or replacement.
For many borderland homes, yes. Winters here are mild, which is the condition heat pumps handle most efficiently, and the same equipment cools in summer — so it is worth pricing whenever you are already considering an AC replacement. We install and service heat pumps; call (915) 877-2284 for a free installation quote.
Heating repair labor starts at $120 per hour plus parts, and a diagnostic fee applies. New heating installations are quoted free and up front, with financing available — call (915) 877-2284.
Gas furnaces typically last 15–20 years with proper maintenance. If yours is approaching that age, has a cracked heat exchanger, or is failing frequently, a replacement may be more cost-effective than continued repairs.
In the fall, before the first cold snap. Our heating season is short, which means the system sits unused for most of the year and is then asked to start on demand — that is exactly when neglected faults show up. A fall tune-up also means you are not calling during the week everyone else is.
Yes — a heating tune-up covers the heat exchanger, burner, igniter, blower motor, filter, and safety controls. Annual maintenance helps prevent breakdowns in the coldest part of winter and can extend the life of your equipment significantly.
Yes. Financing is available on new heating installations (with approved credit). We quote all new systems free, up front, before any work begins. Ask about discounts for military, first responders, teachers, and seniors.
Heating and heater guides
A heater blowing cold air usually traces to the thermostat fan setting, a dirty filter tripping the limit switch, or an ignition problem. El Paso guide.
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